Crisis & Emergency Services

    Results: 19

  • Child Abuse Hotlines (2)
    RP-1500.1400-150

    Child Abuse Hotlines

    RP-1500.1400-150

    Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Child Abuse Reporting/Emergency Response (2)
    PH-6500.1500-140

    Child Abuse Reporting/Emergency Response

    PH-6500.1500-140

    Programs that accept and respond to reports of child abuse or neglect. Services include assessment of the initial referral, assignment of an appropriate response time, consultation with the family to determine the nature of the problem and do initial case planning, and emergency placement services if the child is removed from the family by the police.
  • Crisis Intervention (2)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (4)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Nurseries/Child Care (2)
    BH-1800.1500-050

    Crisis Nurseries/Child Care

    BH-1800.1500-050

    Programs that provide temporary shelter/residential care for infants and children who are at risk for or who have experienced child abuse or neglect in the home or whose families are experiencing an emergency that makes it untenable for the child to remain in the home. Care is generally provided by licensed family child care homes that are available on a 24-hour basis when needed. Some providers are able to accommodate children to age 12 or 14 and will consider older children on a case-by-case basis, while others limit their services to very young children, generally from birth to age five or six.
  • Crisis Shelter (2)
    BH-1800.1500

    Crisis Shelter

    BH-1800.1500

    Programs that provide a temporary place to stay for people who are unable to return to their own homes due to sexual assault, domestic violence, human trafficking or other problems. Also included are programs that provide motel vouchers for people who are in one of these situations.
  • Disaster Services (4)
    TH

    Disaster Services

    TH

    Public and private programs that provide emergency planning, preparedness, mitigation, response, relief and/or recovery services prior to, during and after a major fire, flood, hurricane, earthquake, tornado, tsunami, volcanic eruption, landslide, mudslide, snowstorm, drought, famine, explosion or nuclear accident, the outbreak of civil unrest, or other large-scale emergency of natural or human origin that disrupts the normal functioning of a community; or a localized incident such as a house fire which has made residents homeless. There are four recognized phases of disaster work: preparedness, mitigation, response and recovery. Many community agencies add disaster relief as a phase during response and early recovery.
  • Domestic Violence Hotlines (3)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Emergency Alert (1)
    PH-1800

    Emergency Alert

    PH-1800

    Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.
  • Emergency Shelter (3)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • General Crisis Intervention Hotlines (1)
    RP-1500.1400-250

    General Crisis Intervention Hotlines

    RP-1500.1400-250

    Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing people with particular types of problems such as domestic violence or child abuse. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Human Trafficking Hotlines (2)
    RP-1500.1400-300

    Human Trafficking Hotlines

    RP-1500.1400-300

    Programs that provide immediate assistance for survivors of human trafficking (i.e., individuals who have been abducted, sold, recruited under fraud or pretense or otherwise brought under the control of another person, and forced, by means of threats, intimidation, violence or other forms of coercion, into unpaid or underpaid labor, servitude or prostitution) with the objective of defusing the crisis, ensuring the person's safety and helping the person to get the support they need. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • LGBTQ Helplines (3)
    RP-1500.1400-400

    LGBTQ Helplines

    RP-1500.1400-400

    Programs that provide immediate assistance for individuals who identify as lesbian, gay, bisexual, transgender, two-spirit or queer as well as people who are in the process of coming out, people who are questioning their sexual orientation/gender identity and/or their friends and families. Included may be short-term emotional support, resources and community referrals. The service is generally free and confidential and may offer peer support. Helpline staff are generally available via the telephone, email, live chat or texting.
  • Mental Health Hotlines (2)
    RP-1500.1400-500

    Mental Health Hotlines

    RP-1500.1400-500

    Programs that provide immediate assistance for people whose emotional distress may range in severity from difficulty in coping with daily pressures to the crisis of a psychotic episode with the objective of defusing the crisis and helping the person develop a plan for establishing linkage with resources for ongoing assistance, if required. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Psychiatric Mobile Response Teams (2)
    RP-1500.3400-650

    Psychiatric Mobile Response Teams

    RP-1500.3400-650

    Mobile psychiatric emergency teams composed of designated mental health workers (psychiatrists, RN's, MSW's, psychologists, psychiatric technicians) in any combination which intervene in situations where an individual's mental or emotional condition results in behavior which constitutes an imminent danger to him or herself or to another and is unwilling to seek voluntary treatment. These teams are generally operated by county mental health agencies and have the authority to issue an order which authorizes involuntary inpatient hospitalization for up to 72 hours.
  • Runaway/Homeless Youth Helplines (2)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Hotlines (1)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Issues (2)
    YZ-8200

    Sexual Assault Issues

    YZ-8200

    Programs that provide information and/or services that deal with the topic of sexual assault.
  • Veteran/Military Hotlines (1)
    RP-1500.1400-900

    Veteran/Military Hotlines

    RP-1500.1400-900

    Programs that provide confidential assistance for military personnel and veterans who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. Trained staff are generally available via telephone, email, live chat, texting and/or instant message (IM). Most military/veteran hotlines are also available to family members who are concerned about a loved one.